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Infrastructure Services (IS)

IT infrastructure affects every aspect of your organization and effective management is essential for uninterrupted running of business processes. High availability, responsiveness, low cost, and reduced downtime are critical needs for any business. Our services focus on infrastructure development and offer resources and capabilities to assess, design, build and manage an agile, flexible IT environment.

Client Challenges:

Reducing Infrastructure downtime
Managing disparate infrastructure & systems within a global organization
Complex processes without automation and standards
No singular accountability for performance with different infrastructure and application vendors
Low performing service levels and high downtime costs
Inconsistent and inefficient service management
Inefficient and unproductive data centers that can cost millions
Maintenance and Management of multiple software products and hardware platforms
Increasingly complex and dynamic security threats
Severely limited ability for an organization to manage the databases and leverage the true power of their data

Our Value Propositions:

Achieving Cost efficiency and accelerated time to delivery
Maintaining high reliability of systems
Round the clock availability
Remote Manageability
Optimum Scalability

Our Services Categories:

IS Operation Services
IS Data Services

IS Operation Services:

Technical Architectural Services
Wintel and UNIX Server Management
Email Management
Virus System Management
Operations and Administration
Relational Database Management
Implementation and Migration
System Integration and Testing
Server Maintenance
Documentation
Systems & Data Backup/Restore Management
Problem Management / Root Cause Analysis
General Management and Reporting
Security Managements
Disaster Recovery (DR) and Business Continuity (BC)

IS Data Services:

Voice Services
Data Services
DMZ Management
Additional Facilities Management Services
Data Services Toolsets
Documentation
Problem Management / Root Cause Analysis
Disaster Recovery (DR)
Security Service